Troubleshooting

When technical issues interrupt your dental practice, timely and expert IT support is essential.

At Denteck IT Solutions, we specialise in rapid-response troubleshooting, with a focus on the software, systems, and equipment unique to the dental and healthcare sectors.

Our experienced team can diagnose and resolve a wide range of problems, from software errors like EXACT not syncing properly, to digital X-ray equipment failing to connect, offline printers, and backup system alerts.

Whether the issue lies in your hardware, network, or operating system, we have the expertise to identify and resolve it efficiently.

We offer both remote and onsite support across the UK. In many cases, we can resolve issues remotely within minutes.

When a site visit is required, our engineers are ready to respond quickly, ensuring minimal disruption to your practice.

What Sets Denteck Apart Is Our Exclusive Focus On Dental IT

Unlike general IT providers, we understand the systems you rely on—EXACT, R4, Orthotrac, Dentally—and the critical role they play in patient care and daily operations.

We recognise how IT disruptions can impact appointment flow, patient trust, and staff productivity.

That is why our troubleshooting services are designed with dental professionals in mind, swift, targeted, and practice-ready.

With Denteck, you are not just getting technical support, you are getting a dedicated partner who understands the demands of a dental practice and works to keep your systems running smoothly.

Let Denteck take the stress out of IT issues – so you can stay focused on your patients.

Remote IT Support

Network Setup