Remote IT Support

At Denteck IT Solutions, we specialise in delivering fast, reliable remote IT support designed specifically for the Dental sector.

Whether you’re dealing with system slowdowns, software errors, or connectivity issues, our expert technicians are equipped to connect remotely and resolve problems in real time ensuring your dental practice remains operational and patient care is never compromised.

We understand the time-sensitive nature of dental environments. That is why our remote support covers everything from printer connectivity and software troubleshooting to data recovery delivered with speed and efficiency by a team that understands the specific IT demands of modern dentistry.

How Does It Work?

We supply and configure enterprise grade firewalls with built-in Virtual Private Network (VPN) capabilities. These VPNs allow authorised remote staff, or even external networks to securely connect to your practice’s internal systems as though they were on-site. All data is transmitted through an encrypted “tunnel,” protecting it from unauthorised access or interception.

Once connected via VPN, users can either access files directly or, more commonly, connect to a designated workstation at the practice using a secure remote desktop session. This allows full access to the network, software, and resources, regardless of physical location based on the user’s internet speed and connection stability.

With Denteck as your IT partner, remote support becomes a seamless extension of your practice’s operations.

We keep your systems running smoothly, so you can focus on what matters most – providing excellent patient care.